Terms of service & privacy policy

These terms and conditions apply to the entire contents and orders placed at Piia Jalkanen Shop’s. Please read these terms carefully before placing an order. Placing an order indicates that you accept the terms. These terms will form a contract between you and Piia Jalkanen Shop. From time to time, Piia Jalkanen may change these terms and conditions by updating the terms and conditions on the Site.

Seller:

Piia Jalkanen, c/o Studio Bom, Suvilahdenkatu 7, 00500 Helsinki

jalkanenpiia@gmail.com

Business ID: 3500872-3

Delivery and prices

Orders are shipped by Posti (Finnish postal service) and racking is included. Orders delivered internationally via other possible transport companies or Posti. The products will be packaged and shipped with 1-7 working days after you have placed the order. If you have any questions regarding delivery times, don't hesitate to contact us. 

After ordering from our online shop you will receive order confirmation in your e-mail which also includes more information regarding the delivery time and method of delivery. 

Prices are in euros and include Finnish VAT of 25,5%.

Finland - 7,90€
Other EU countries - 20€
Non-EU countries - 30€

International customers are responsible for their country's customs, taxes, duties and/or VAT fees.
Customers from non-EU countries are responsible for possible import customs and taxes.

Free pick-up is possible from my studio in Helsinki, Studio Bom. I'll contact you once your order is ready and we can set up a day for the pick-up.

Returns

If you´re not fully satisfied with our order, you may return purchased products within 14 days from the date on which you received them. The returned products must be returned complete and unused in their original packaging.

Before sending any returns, contact us by email jalkanenpiia@gmail.com

After we have received the returned products and checked that the products meet all requirements, we will return the sum of the order. Unfortunately, the cost of delivery cannot be refunded. We will refund delivery costs only if the product we have sent is incorrect or faulty. Refund times depend on your credit or debit card company.

Payment

You can pay your order by credit card: Visa, Master Card. All credit card transactions are secure. Our credit card payments are powered by Stripe , secure and easy way to pay online. You can also pay with Applepay. 

Privacy policy

Piia Jalkanen will not submit any information supplied by the customers to third parties. We only demand the customers information essential to ordering of and billing for our products. E-mail addresses and phone numbers are required to confirm the orders and contact the customer in case of possible problem situations.

Law and Jurisdiction

Finnish law will be applied to all disputes arising under this User Agreement. All disputes arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki